Questions Concerning Our Online Privacy Practices
What Information Does iMedia Brands Collect?
Information You Give Us
We collect the personal information you knowingly and voluntarily provide when you use the iMedia Brands Systems – for example, the information you provide when you register, create an account, sign-in, search, apply for credit, participate in a contest or questionnaire, submit reviews, sign up for our e-mails, communicate with customer service, or purchase products, services and other retail offerings (“Merchandise”). Depending on how you use the iMedia Brands Systems, you may supply us with information such as your name, address, phone number, email address, credit card information, or information about people to whom purchases will be shipped (for example, a gift recipient).
Information Sent to Us by Your Web Browser
We collect information that is sent to us by your web browser, including but not limited to your IP address or device identifier, the address of the web page you were visiting when you accessed the iMedia Brands Websites or Applications, the date and time of your visit, your location, and information about your computer’s operating system or mobile device. Please check your browser or mobile device if you want to learn what information your browser or mobile device sends or how to change your settings. We use this information in part to create statistics that help us improve the iMedia Brands Websites and Applications and make them more compatible with the technology used by our visitors. If you have created a user identity on one of your visits to the iMedia Brands Websites or Applications or if you access the iMedia Brands Websites or Applications by clicking on a link in an email we have sent you, we may combine the information provided by your browser with other information that identifies you personally.
Information We Collect Using Cookies and Other Web Technologies
We use “cookies” and other web technologies to collect information and support certain features of the iMedia Brands Websites or Applications. For example, we use these technologies to collect information about the ways visitors use the iMedia Brands Websites or Applications —which pages they visit, which links they use, and how long they stay on each page. Cookies and other web technologies are also used to support the features and functionality of the iMedia Brands Websites or Applications, for example, to track the contents of your shopping cart as you move from page to page. These technologies also permit us to keep a record of your previous choices and preferences so that we can personalize your shopping experience and save you the inconvenience of reentering information already in our database. Generally, the information we collect using these web technologies does not identify you personally; however, it may be linked to information that does identify you personally, such as the information you provide when you make a purchase or register to use a special feature of the iMedia Brands Websites or Applications. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave the iMedia Brands Websites or Applications. Although you are not required to accept our cookies when you visit the iMedia Brands Websites or Applications, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of the iMedia Brands Websites or Applications.
For example, and without limitation, from time to time we may collect your email address via cookies and web beacons (also known as “pixel tags”) on the iMedia Brands Websites through the use of third party partners. These partners may combine your email information with other information they have access to, including mailing addresses, so that iMedia Brands may serve relevant marketing offers to you via direct mail.
Do Not Track (“DNT”) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, there are not yet established universal standards for recognizable DNT signals and, therefore, the iMedia Brands Websites and Applications do not recognize DNT.
Information We Collect From Other Sources
We may supplement the information collected through the iMedia Brands Systems with information we collect in other ways. We may also supplement the information collected through the iMedia Brands Systems with information from third parties, including data brokers. By supplementing your profile with information from other sources, we are better able to provide Merchandise recommendations and special offers that may be of genuine interest to you. We may also use this additional information to further personalize the iMedia Brands Systems and improve your shopping experience.
You have choices with respect to online advertising and can tell us and/or our partners not to collect and use this information. Note that if you choose to opt out, you may continue to see ads on evine.com and other websites, but they will not be based on how you browse and shop. To opt out of receiving interest-based advertising from third-parties, visit the following websites:
As noted above, you can also prevent some automatic collection of information by disabling cookies on your web browser. For more information, see “Information We Collect Using Cookies and Other Web Technologies”, above.
How is Information Used and Shared?
Use of Personal Information Collected through the iMedia Brands Systems We may use the personal information we collect through the iMedia Brands Systems for reasons including:
- to fulfill your order for iMedia Brands Merchandise;
- to provide you with the information or Merchandise you request or purchase;
- for security, credit or fraud prevention purposes;
- to register your purchase with the manufacturer or service provider;
- to provide you with effective customer service;
- to provide you with a personalized shopping experience;
- to display personalized advertising when you visit the iMedia Brands Websites or Applications or third-party websites;
- to contact you with commercial and promotional messages, including but not limited to special offers and other information we believe will be of interest to you;
- to contact you with information and notices related to your use of the iMedia Brands Systems or your purchases;
- to invite you to participate in surveys and provide feedback to us;
- to better understand your needs and interests;
- to improve the content, functionality and usability of the iMedia Brands Systems;
- to improve our Merchandise offerings;
- to improve our marketing and promotional efforts; and
- for any other purposes we identify in a specific privacy notice or other communication to you.
Our Corporate Affiliates
Our Service Providers
We may share your personal information with companies that perform services on our behalf. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide services on our behalf.
iMedia Brands-Branded Credit Card Information
Other Business Partners and Selected Vendors.
We work closely with certain business partners (including but not limited to Issuer, defined above) and carefully selected vendors to provide you with access to their Merchandise and other offerings. We may share personally identifiable information about you with these business partners or selected vendors, and they may use this information to offer you Merchandise that they believe will be of interest to you or to address any questions or concerns that you may have about their Merchandise. For example, if you do not have an iMedia Brands-Branded Credit Card, we may share personally identifiable information about you with Issuer (defined above), who may use this information to offer you products and services that it believes will be of interest to you.
Extended Warranty Providers and Other Vendors
If you purchase an extended warranty in connection with Merchandise you purchase through iMedia Brands, we will share with the company that provides the extended warranty the information it needs to service the extended warranty and offer you renewal and other options.
Information submitted to iMedia Brands or the iMedia Brands Systems will become part of our normal business records. Your personal information may be transferred to another company (either a corporate affiliate or an unrelated third party) that has acquired substantially all the stock or assets of iMedia Brands, one of our corporate affiliates, or one of our operating divisions, for example, as the result of a sale, merger, reorganization, dissolution or liquidation.
Government and Legal Disclosures
What Choices Do You Have?
iMedia Brands respects your right to make choices about the ways we collect, use and disclose your personal information. We generally ask you to indicate your choices at the time that you register as a user of evine.com or another location on the iMedia Brands Systems where you provide your personal information. When you register as a user of the iMedia Brands Systems, you automatically start to receive information, including commercial and promotional messages, periodically via e-mail. You may “opt-out” of receiving our commercial and promotional emails at any time by following the unsubscribe instructions contained in the particular email. You may also manage your subscription and email preferences by clicking on “My Account” on evine.com, iMedia Brands’ Applications or by sending us an email. To send us an email, please email us at firstname.lastname@example.org.
How Can You Update or Correct Your Personal Information?
You may update your account settings information, including your name, contact information, credit card information, shipping and billing addresses, and subscription and email preferences at any time by clicking on “My Account” at evine.com. Instructions for updating your information are provided under “Account Settings.” You can change your account settings at any time and as often as necessary. When you update your account settings, we may keep a copy of the prior version for our records. You are responsible for ensuring that we have up-to-date and active contact information for you on file, including email address and any telephone number.
Minors who post comments or other information to the iMedia Brands Websites or Applications so that it is visible to others are able to request that the information be removed by contacting us by email at email@example.com or writing to us at iMedia Brands Live Inc., Legal Department, 6740 Shady Oak Road, Eden Prairie, Minnesota 55344. Note that although we can help make sure the information is no longer visible on the iMedia Brands Websites or Applications, this does not ensure complete or comprehensive deletion of your information from iMedia Brands’ internal systems and/or other websites and services beyond our control.
Special Notice to California Residents
We may share some of your information with third-party companies with whom we have contracts to provide Merchandise and/or with companies that use the information for their marketing purposes. California law permits you to request, once per calendar year, information regarding the disclosure of your personal information (specifically, categories of information and the identity of the third parties) during the previous calendar year to any third party for its own direct marketing purposes. To make this request, please contact us as explained above.
iMedia Brands has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure with industry standard measures in place to protect the security of the personal information we collect through the iMedia Brands Systems. For example, we use Transport Layer Security (“TLS”) to encrypt your credit card information as it travels over the Internet, and no credit card information is stored in iMedia Brands’ infrastructure. It is important that you understand, however, that no website or database is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your passwords. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the iMedia Brands Systems. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the iMedia Brands Systems.
Links to Other Web Sites
Children and Minors
The iMedia Brands Systems are not directed at nor targeted to children under the age of 13. We do not use the iMedia Brands Systems to knowingly solicit personal information from or market to children under age 13 absent verifiable parental consent. If you are under 13 years of age, you should not submit any personal information to us. If you become aware of any personally identifiable information we have collected from children under age 13, please contact us as described above under “Questions Concerning Our Online Privacy Practices.”